“My life has been a series of well-orchestrated accidents; I've always suffered from hallucinogenic optimism.”
“Every major communication tool on the Internet has spam and abuse problems. All email services, blogging services and social networks have to dedicate a significant amount of resources and time to fighting abuse and protecting their users.”
“If you look at the Internet, the vast majority of start-ups are not successful. But the ones that are, are very very successful. So you can't point to the unsuccessful ones and say, 'There's no hope for this field.' It's just that they had the wrong idea or they had bad execution.”
“Google started out when the dot-com boom was happening. It grew under the radar of big companies that were competing in but basically ignoring search. Then they were able to really invest during the bust for a long time.”
“I like to think of the world as a sort of a casino, except the house doesn't have the advantage. If you're smart, you have an advantage. It behooves you to place a lot of bets.”
“People are fans of Dunkin' Donuts. They have a relationship with the company, they go there every day. Dunkin' Donuts is using Twitter to communicate with those people. There are people who are finding value in that. There's thousands of people, I don't know how many thousands now, following Dunkin' Donuts.”
“People want to do good things, they just need a prod sometimes, and what Twitter and other technologies that connect people are showing us is that if you make it a little easier for people then you will enable them to do what they want to do, to help people out, to form groups and do good.”
“After high school, I enrolled at the University of Nebraska at Lincoln, but I stayed only a year and a half. I felt college was a waste of time; I wanted to start working.”
“I think Twitter will be a fundamental part of how people interact with their government.”
“I've always had a tendency to be much more optimistic about people than I should be. I'd like to be a little shrewder.”