Phil Crosby Quotes & Sayings
19 most famous Phil Crosby quotes and sayings (businessman). These are the first 10 quotes we have.
“Quality has to be caused, not controlled.”
“If anything is certain, it is that change is certain. The world we are planning for today will not exist in this form tomorrow.”
“You have to lead people gently toward what they already know is right.”
“Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.”
“Selecting the right person for the right job is the largest part of coaching.”
“Slowness to change usually means fear of the new.”
“Making a wrong decision is understandable. Refusing to search continually for learning is not.”
“Very few of the great leaders ever get through their careers without failing, sometimes dramatically.”
“You don't have to be noisy to be effective.”
“In a true zero-defects approach, there are no unimportant items.”
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