W. Edwards Deming Quotes & Sayings (Page 4)

“Whenever there is fear, you will get wrong figures.”

“Any manager can do well in an expanding market.”

“You can not define being exactly on time.”

“Export anything to a friendly country except American management.”

“In 1945, the world was in a shambles. American companies had no competition. So nobody really thought much about quality. Why should they? The world bought everything America produced. It was a prescription for disaster.”

“What should be the aim of management? What is their job? Quality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.”

“The prevailing system of management has crushed fun out of the workplace.”

“In Japan, a company worker's position is secure. He is retrained for another job if his present job is eliminated by productivity improvement.”

“My mother was my biggest role model. She taught me to hate waste. We never wasted anything.”

“People don't like to make mistakes.”