W. Edwards Deming Quotes & Sayings (Page 3)

“Declining productivity and quality means your unit production costs stay high but you don't have as much to sell. Your workers don't want to be paid less, so to maintain profits, you increase your prices. That's inflation.”

“We are here to make another world.”

“The emphasis should be on why we do a job.”

“When a system is stable, telling the worker about mistakes is only tampering.”

“If you do not know how to ask the right question, you discover nothing.”

“Eliminate numerical quotas, including Management by Objectives.”

“You should not ask questions without knowledge.”

“Hold everybody accountable? Ridiculous!”

“The result of long-term relationships is better and better quality, and lower and lower costs.”

“Lack of knowledge... that is the problem.”