Margaret Heffernan Quotes & Sayings (Page 5)

“I don't mind if the couple next to me is tense or the kids are whiny. I'd even be happy to hear an honest argument, evidence of thinking. I'd like to know these teeth-perfect families don't just buy each other stuff but just occasionally can talk to one another.”

“Everywhere I look, there are ads marking Mother's Day. Mostly they conform to stereotype: flowers, jewelry, perfume. Not a lot of books. Not many computers. Few tools. Little that's useful.”

“Making a company fit to sell may be the only way to ensure you never need a buyer.”

“Britain is famous for being great at inventing and poor at commercializing.”

“Customers who have to come back and spend, or customers who just don't want the hassle of leaving - those are the ones who are most worth attracting.”

“Every organization has issues and concerns which are known about by many people who choose to remain silent.”

“I don't think a true company - one that builds sustainable value - can ever only exist online or remotely.”

“If we aren't going to be afraid of conflict, we have to see it as thinking.”

“Noise is a buffer, more effective than cubicles or booth walls.”

“What do you want your business to do? Make money, of course. To pay for people and supplies, to be able to grow.”