“If you cultivate a relationship in a genuine, thoughtful way, people will be more inclined to want to help you even though they don't have to help you.”
“The corporate world has the resources to improve the world. It's where people live and work.”
“I have found that the more I honored others, the more they honored me and the more fulfilling my career became. In the business arena, I have been surrounded by people with awesome skills. The difference between good and great is determined by the mindset you choose to bring to the work. The concept of honor should be part of that mindset.”
“Most people think of leaders as being these outgoing, very visible, and charismatic people, which I find to be a very narrow perception. The key challenge for managers today is to get beyond the surface of your colleagues. You might just find that you have introverts embedded within your organization who are natural-born leaders.”
“Ultimately as a leader, you're evaluated on how you interact with people. If you do it well, you develop a reputation as effective leader. If you don't, you develop a reputation for being a highly ineffective leader.”
“As a CEO, you get sucked into dealing with all the tasks of being a CEO. There's a big meeting, a big discussion, and you get into all the big issues, which is your job. But what CEOs often lose sight of is that it's all about the people who work for you. For every 1,000 decisions, 999 were being made when I was not in the room.”
“You must bring great resolve to your work. It's not all a bed of roses.”
“I have a foundational belief that business results start with culture and your people.”
“Extroverts may get places faster, but for introverts it's all about working at the pace you need and, at the end of the day, performing at your best.”
“You have the opportunity to make a tremendous impact on the lives of the people with whom you work and live. Make the most of it.”